Frequently Asked Questions
Answers to Common Questions
Which payment methods do you accept?
Credit Card, Financing with 12-month same as cash
What is your lead time on a custom spa or swim spa?
We are currently able to build your custom spa within 2 weeks and set another 2 weeks for shipping which put us right around a month. We carry an inventory of our most popular models which can be delivered at your earliest availability.
Do you install my new tub?
Yes, we can deliver your tub and even set it in place. We have delivered some very complicated lifts or even drops into a deck space. To hook up your tub to power, we recommend having an electrician out prior to your tubs arrival and on the day of delivery so we can fill it up and see it begin to heat up.
What warranty do you offer?
Yes, warranties on your tub come direct from the manufacturer, these are linked on our contact page.
Why don't you have an actual store?
Our company was born in the mountains and is operated from our shop space up on Livingston. With lower overhead cost we can offer our tubs to you at a lower cost for a comparable tub.